Detecting and solving of problems in the business system is one of the
most important goals of the business analysis. Business analyst is often faces
with the situation where stakeholders hide problems. The main reasons are
- stakeholders are not aware the state of the
- a problem concerns the interests of different
The negative result of the unsolved problem is stakeholders` dissatisfaction
with the result of the project.
are few methods in business analysis to detect and solve problems. The purpose
of my report is to present Value-Conflict Mapping Plus (VCM+) method. This
method allows the business analyst to detect hidden requirements of
stakeholders and identify problems in the business system in the form of the requirements` contradictions. The effectiveness of the method is demonstrated by examples of
real-life IT-projects. The report will demonstrate how the method VCM+ can be
integrated into the IT-technology.