The necessity of involving subject matter experts (SME) in complex domains' projects is undoubtful, but the specifics of its interaction with BA are rarely disclosed.
Meanwhile, inappropriate or insufficient communication between the BA and SME can lead to a poor-quality elicitation of requirements, a decrease in the value of the final product, as well as damage to the company's expertise in the domain.
The talk will define the possibilities of interaction of the BA with SME at the Presales, Discovery, Launching, Delivery phases, and the peculiarities of the process based on examples of projects in healthcare domain. The topic will be of interest to analysts working in complex domains that require active SME participation. It will also present SME's perspective on possible communication problems.