How to get customer loyalty? We use the experience of marketers and sellers

  • 40 min

Have you ever failed at work because of customer effective communication absence? Which of you had come across unrevealed requirements at the end of the project because the stakeholder was not attentive enough while answering the questions? Which of you had deadlines violation because the customer cancelled or shifted meetings? Moreover, a “difficult” Customer brings team productivity down and demotivates team members. 
Visit my talk, and you will get to know that the fastest way to effective communication with customer is customer loyalty enhancement. I am going to speak about which marketing and sales tools may help analysts to find common ground with business representatives. You will get to know how to define your customer loyalty type, why to gather information about him and how ‘contact technique’ can help to solve all the issues with the most tough customers.

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