Do we need AI in a corporate chatbot?

In this presentation, I will share our journey in search of suitable solutions while developing a corporate chatbot. Specifically, I will compare different approaches to implementing the recognition system and scenario engine. Conversational bots in commerce and reality, challenges that arise during the training of semantic models and the implementation of custom scenarios will also be discussed. From this presentation, you will learn why ChatGPT may not meet all employee requests. Additionally, it emphasizes the importance of selecting technologies based not only on their popularity but also considering their suitability for specific use cases.

This presentation will be beneficial for analysts, product managers, and decision-makers who determine the product's development paths and the technologies used within it. It is also relevant to anyone interested in chatbots.