Saving the team from an information collapse by technical writers or how we created a knowledge base
What happens when the knowledge base isn't maintained at all? Is it needed in the product?
How can we understand that the team is on the verge of an information collapse?
I'll answer these questions in my talk. I'll also tell you:
- What ways we've found to resolve the situation.
- What we've applied as a result and where it has led us.
- Our plans to continue developing the knowledge base and how we want to do it.