Systematisation of Processes for Small and Medium Businesses: Where to Start?

As a business grows, chaos stops being a driver and becomes a threat. But how to bring order to an environment built on intuition and manual control?

In this talk, you’ll learn how to establish systematisation in small and medium-sized businesses — especially when traditional frameworks don’t work. We'll discover practical steps: how to align with the business owner, assess the actual state of business processes, define realistic goals, and build a roadmap that leads to real changes — not just another document on the shelf.

This talk will be useful for analysts, project managers, and anyone working at the intersection of business and transformation.