Why Smart People Make Mistakes: A Psychological Analysis of Fraud Schemes

This workshop focuses on the study of fraud schemes, with an emphasis on psychological techniques that are often overlooked when the subject is traditionally considered through the lens of information security and IT technologies.

Participants will receive a detailed psychological breakdown of the methods used by phone scammers to achieve their goals. This will help raise awareness, improve psychological resilience, and provide analysts with valuable tools for identifying vulnerabilities and optimising business processes.

Special attention will be given to cognitive biases and manipulative techniques, demonstrating that anyone — regardless of age, education, or social status — can be deceived and fall victim to fraud.