Mum, I’m a bit of a metallurgist: How a BA can dive into a new domain in just one evening

A business analyst's work always involves close interaction with the client. But what do you do when it sometimes feels like your client speaks a completely different language, and the business processes are so complex that even gathering and analyzing requirements becomes an impossible quest? In my presentation, I'd like to share a practical case study I encountered myself. I'll discuss how to quickly understand the client's business domain on a new project, where to find information, and how to structure that information. Together, we'll explore which methods and tools can be useful for deep dives into the subject area under tight deadlines, and we'll look at real-world examples of how these tools can be applied in practice. At the end of the presentation, I've compiled a comprehensive checklist whose steps will help you most effectively structure subject area information for virtually any project.