IQSA (Quality Index of Systems Analyst) or How "Change History" changed everything
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20 min
The IQSA Report is a system of metrics for evaluating the work quality of systems analysts, implemented within your company. It visualises growth areas, competencies, and overall effectiveness of each specialist through a personalised dashboard.
The Evaluation Problem
Traditional methods for assessing analysts are often subjective and fail to provide a complete picture. Without systematic data, it is difficult to identify strengths and weaknesses, which slows down team development.
The Key Solution
Several years ago, a “Change History” section was introduced into all artefacts. This enabled the collection of data on all edits made by a systems analyst, categorising them by competencies related to the technologies used.
Results and Value
Each analyst can see their own growth areas and track progress. The system increases transparency, motivates self-development, and helps optimise team performance.
The talk will cover the technical implementation, the metrics used, and key lessons learned.