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Perceiving Business Analysis as a Set of Services for Internal or External Customers

  • 1 h 30 min
Traditionally Business Analysis is perceived as a set of knowledge areas and methods, with a strong IT focus. Actually, BA is a set of services, such as …
  • Contributing to strategic planning and strategic controlling
  • Contributing to developing a feasibility study
  • Contributing to implementing a new solution
  • Contributing to optimising an existing solution
The BA tasks have to be put in the contexts of the processes they contribute to. This allows clarifying the required cooperation between the business analyst and other members of the organisation.

Business Analysis a set of services is to be positioned in organisations professionally.

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