Top managers of companies, who do business in the real sector of the economy, usually perceive the IT-specialists, who support an information system, as service staff. In such companies, any position, apart from programmers, is considered unnecessary. During the time top managers change their opinion about IT-specialists. They understand that they need developers, QA-engineers, system administrators and support specialists. However, the analyst position always appears at the end of the line.
In the talk, I will speak about how our top managers understood that they need analysts in the IT-department, as well as how analysts changed top managers attitude to IT-department and what tasks they solve.