What customer wants and how we can give it
The talk touches on one of the most critical issues of the analyst's activity - the identification of true requirements to the information system. It describes the reasons why often the requirements, coming from the customer, do not adequately reflect the reality and do not lead to the goal of creating an information system. The talk contains the basic principles and practical steps necessary to identify the true requirements for the system.
Что хочет заказчик и как ему это дать from Vlad Orlikov on Vimeo.