The complexity of used solutions and established processes continues increasing every year. And at times it can be not enough just to find out the customer wishes to define requirements the developing solution. Therefore, in these recent times, the necessity of holding the complex IT audit appears (a comprehensive analysis of not only the software used by the customer, but also his work processes, and the goals that he plans to achieve).
But what is an IT audit? Why is it necessary? And what should a BA do in the audit projects? The answers to these and many other questions will be provided during this talk.