How to build trust-based relations on a project
“How to build trust relationships on a project”, - Why is it important? How does this relate to the work of an analyst?
Trust is a part of the communication. We build communication with a customer and a development team. When speaking about the customer, success and quality of the project depend on our dialogue competence.
What will you learn from the report?
• scale for assessing trust
• triggers for assessing the rise / fall of confidence
• analyst vices that undermine trust
• analytics tools to increase trust
• additional materials
The report will be useful for analysts at all levels. The emphasis is placed on custom development, but the same principles work for the product development (we talk about dialogue with product managers, contractors, customers).