Organisation of business process monitoring (from scratch to automation)

  • 40 min

From this talk, you will learn: 

  • How IT infrastructure for Business Process Monitoring (BPM) looks like in a bank and worldwide.
  • What SLA, NFR, performance metrics are. What they are used for. Why we need statistics gathering.
  • What the audit trail is: tasks execution, error audit. System stability and data quality.
  • Means and tools for monitoring. Going forward from manual to automated approach.
  • Pros and Cons of custom and ready-to-use 3rd party software.
  • Effective Root Cause Analysis and Decision making based on BPM.

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