Modern BA - way to delivering value

The current business is more and more demanding. Business Analyst is now expected to be not only the person responsible for product definition and documentation – he or she should support the business itself.

I will show how concepts like UX, service design, Agile principles can be used to help our job and make us a better BA. I will show how important is to use other disciplines and build an interdisciplinary approach to improve the value we provide.