The Anatomy of an Analytical Leader: Balancing Hard Expertise, Psychotherapy, and Business

What is an analytics leader today—a chief technical expert, a conflict facilitator, an HR manager, or a therapist for a tired team? Very often in IT companies, strong analysts are simply thrown into management's laps without any instructions for the new role. As a result, we encounter typical pain points: the lead is overwhelmed by tasks, trying to do everything themselves, the team suffers from burnout and sensitivity to feedback, and product managers complain about missed estimates and the analyst's lack of engagement with the business. In this talk, we will dissect the role of the analytics lead, analyze its vital elements, and demonstrate that a positive outcome is achieved through the combination of these components.

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