As digital products become increasingly complex and involve a wide range of stakeholders, the role of a business analysis department manager goes far beyond managing individual analysts. It includes providing effective services to product teams, project managers, and business units across the organisation.

In this talk, we’ll explore:

• How to establish and synchronise interaction processes with other departments in the company.

• How to build an analyst community that fosters knowledge sharing and promotes best practices.

• How to make hiring, career growth, and professional development processes transparent, well-structured, and engaging for employees.

• Practical tools for establishing a business analysis department, validated through experience in large organisations.

This talk is intended for functional managers and professionals engaged in developing business analysis capabilities within medium and large companies.