Дмитрий Безуглый
ООО "Системный Подход", Moscow

Practice of using the Experience, User Story and Empathy maps

The success of live product development is based on the solution of two problems:

  •  We are NOT representative.  
      * How to understand the interests of users? 
      * Where to get ideas for objective improvement of the product? 
  • We do not see the forest behind the trees. In the process of developing, a holistic view of the decision is lost. 
      * How to create a solution quickly and easily.

We invite experienced analysts to participate in joint work and get familiar with teamwork on the use of three interrelated artefacts: the Experience map, User Story map and Empathy map.

Audience level
Workshop (1h 30 min)

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